Privacy & cookie policy

Who we are

This website is operated by Universal Cool Campers, West End Business Park, Oswaldtwistle, Accrington BB5 4WE. You can contact us on 07397 530484 or at info@universalcoolcampers.co.uk.

Information we collect

We only collect personal information that you give us directly, such as when you enquire about a hire, book a campervan, or get in touch via email, phone or WhatsApp. This typically includes your name, contact details, driving licence information and proof of address documents needed to fulfil your hire.

How we use your information

We use your information to respond to your enquiries, manage your booking, fulfil the hire agreement, comply with our insurance and legal obligations, and contact you about your hire. We do not sell your data to third parties.

Cookies

Cookies are small files stored on your device that help websites work and measure their performance. We use a small number of essential cookies needed for the site to function. With your consent, we may also use cookies and similar technologies for analytics and advertising — for example, to understand how people use the site or to measure the performance of paid ads.

When you first visit the site, our cookie banner asks you to accept or reject these non-essential cookies. You can change your mind at any time by clearing theucc-cookie-consententry in your browser's site data, then refreshing the page.

Your rights

Under UK data protection law you have the right to ask us for a copy of the information we hold about you, to correct anything that is wrong, and to ask us to delete it where we no longer need it. To exercise any of these rights, please contact us using the details above.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page.